Cost Cutters in Milford, Connecticut

i went for a simple womans haircut, nothing outrageous, just a simple bob. i ended up with a nightmare. theres weird layers all over, its not at all even on either side, the back looks likea mushroom and i cant even fix it because she cut it so short i would have to shave it to fix it. i was so devistated i payed and left. i called an hour later when i calmed down and the girl apologized and offered to refund me. i went back the next day for the refund to find out the girl never put me in the computer, there was no record of my haircut or transaction, and no one knows who the girl was that cut my hair( although the woman who refunded me told me i was overcharged, it was pocketed and the girl had been fired that day) well then the owner Joe called and argued with me about who cut my hair. i told him there were only 2 girls and one of them is here so ask her! so she said she doesnt remember who she worked with!!!! i couldnt believe what i was hearing. all in all, bad bad bad customer service, people that CAN NOT cut hair properly and an owner who is never there, no managers ever there, no supervision. do yourself a favor and go to a real salon. it maybe be a few dollars more, but you wont have to "wait till your hair grows in" so you can have it cut properly. he also owns the salon in the kmart plaza so beware!